Delivery

Delivery
At Augustus, we strive to make your delivery process smooth, fast, and secure. Enjoy free shipping on all orders with no minimum spend required.

We understand the importance of timely delivery, so every order is processed and dispatched within 3 business days. Your items will arrive in secure, protective packaging to ensure they reach you in pristine condition.

Once your package ships, you’ll receive a confirmation email with a tracking number, so you can follow its journey to your doorstep. Customers with an account can also access real-time updates and tracking information directly through their profile under “Order Status.”

Our delivery services operate Monday to Friday, excluding holidays, during business hours.

Pre-order
Reserving a pre-order item means it’s held exclusively for you. Once available, it will be shipped promptly. The expected shipping date is provided on the product page, so you know exactly when to expect it.

For orders that include both pre-order and in-stock items, we’ll send the in-stock items first to ensure you don’t have to wait, and provide separate tracking details for each shipment.

We’ll keep you updated on your pre-order’s progress and notify you of any changes to the expected shipping date.

Returns 
You have 30 days from the date of delivery to return or exchange any product purchased on augustus.store. We want you to be completely satisfied with your purchase.